Workshop help
How does the repair workshop work?
Devices move through Intake, Inspect, Clean, Repair, Test and Delivery. Manage stations, crew, orders and upgrades to keep the workshop running.
Where did my incoming parts go?
Parts Storage manages available shelf space. Surplus incoming cargo can wait in receiving until there is space. Crafting uses stored ingredients and creates a completed module that you can claim.
Does progress survive a restart?
The game saves progress locally, including in-progress crafts. Let the game save normally before closing it. Do not clear app storage or uninstall as a troubleshooting first step; local progress may be lost.
Can I play without an internet connection?
Core workshop play can continue offline. Purchase checks, restoration and any future available rewarded ads need an internet connection.
Purchases and rewards
Why are purchase offers unavailable?
Live purchase configuration is still being completed in the reviewed development build. An unavailable offer is not proof of a charge. Use only the price and confirmation shown by the official store.
How do I restore a purchase?
Use Restore Purchases in Help & About or the appearance area when it is available, while connected and using the store account that made the purchase. Full live restoration is still being validated for the development build.
Where are rewarded ads?
Rewarded ads are disabled in the current reviewed candidate. If optional rewards become available, the game will show the offer before you choose it. Core gameplay remains available without viewing an ad.
What should I send about a purchase problem?
Keep the store order reference, app version and a description of what happened. Do not buy the item again just to troubleshoot, and never share your store password or full payment-card details. Refund requests are handled through the relevant store’s process.
Report a problem
Verified support contact: support@megaorbit.ca
When contacting support, include:
- Pocket Fixers version and device model / operating-system version.
- The steps that led to the issue and what you expected to happen.
- A screenshot with personal or payment information removed, if useful.
- Whether the issue repeats after a normal restart.
Keep your existing save while investigating. Studio contact & support
Privacy and data requests
Read the Pocket Fixers privacy policy for current service details. Visit privacy & data requests for local deletion and provider-side request guidance.